Ecommerce and content marketing have traditionally been working at opposite ends of the spectrum – Ecommerce sticks to its “search/browse/checkout” paradigm, while content marketers are about the brand experience and non-transactional.
Ecommerce is hard-nosed, all about driving sales and conversions, while content appeals to the softer side, telling stories and building loyalty.
Ecommerce and content groups are insulated from each other resulting in a fragmented and inconsistent brand experience. Today, however, customers are demanding a consistent experience at all stages of the buying cycle.
Content and Ecommerce: Convergence
Consumers are now more in control. This increases the importance of content, in the buying cycle. Visitors stay on and return to a site that gives them value in terms of content. This increases the chances that they will keep coming to the site until they are ready to buy. But customers are demanding rich content at all stages of the purchase process. They want useful product-based content alongside the price, inventory, shipping and other information that drives conversions.
Not only this, the content must respond to the the demographics, behaviour of the the consumer. This contextualization is hugely influential in driving customers towards a purchase. Ecommerce retailers must therefore ensure that their pages are rich in contextual content. The convergence of ecommerce with content is now inevitable.
We produce content of many different kinds and forms:
- Articles
- Social Media
- Blog posts
- Newsletters
- Presentations
- Infographics
- Mobile content
- Mobile apps
- EBooks
- Video
- Syndicated content
- Websites/Blogs
Content HQ can provide value-based content that will not only build traffic, but also impact your conversions and sales positively.